STANDARD TERMS AND CONDITIONS OF SALE
Customers will be required to keep a credit card on file and all orders will be prepaid before shipping. All claims for defective or damaged goods must be made within four (4) days after receipt of goods. Failure to notify ReviveMed Pharmaceuticals shall constitute acceptance of work, waiver of defect, damage or shortage.
Customers will be liable for reasonable costs and legal fees incurred by ReviveMed Pharmaceuticals or any affiliate thereof to assist in the recovery of any invoices in default. The sales representative assigned to this Customer will negotiate the pricing and terms of this agreement for all orders and all such orders are placed pursuant to such negotiated terms. Any changes in these terms must be negotiated in writing with the assigned sales representative. Any requests for extended payment terms must be approved by ReviveMed Pharmaceuticals Credit Department.
Customer agrees product purchased from ReviveMed Pharmaceuticals will not be re-sold, distributed, exported or otherwise disposed of contrary to any relevant law or regulation, including but not limited to laws and regulations pertaining to embargoed countries and anti-boycott regulations.
Returns and Exchanges:
I. Returnable Items: Products must be in sealed, original container that is in re-saleable condition and must be accompanied by a RETURN AUTHORIZATION FORM or a DESTRUCTION AUTHORIZATION FORM. Short dated product or product exceeding their expiration date may receive no credit or be subject to a RE-STOCKING FEE and/or DESTRUCTION FEE.
- Items for Destruction: All items for destruction due to expiration, damage by fire, smoke, water or other adverse environmental conditions must be accompanied by a fully itemized DESTRUCTION AUTHORIZATION FORM and may be subject to a destruction fee
- Special Ordered or NON-Stock Items: All items considered "special order" or "non-stock" must be authorized for return or cancelation by a Purchasing Manager prior to returning the order. All returns must be accompanied by a RETURN AUTHORIZATION FORM. All said products may be subject to a RE-STOCKING FEE.
II. Non-Returnable Items: Product returned without approved authorization, Products in un-saleable condition (broken seals, opened or soiled packages, price labels or any other markings), Product stored in improper storing conditions, Product that has been discontinued or sold to a non-returnable basis (unapproved Special Order or Non-Stock items), and/or Product involved in bankruptcy sales
III. Transportation of Returned Goods: For all product ordered in error by customer, expired product or product being destroyed; transportation will be prepaid by customer. ReviveMed Pharmaceuticals will incur all shipping charges when order error has occurred on ReviveMed side of purchase, ordered product was damaged during shipping or when product ordered has been recalled by manufacturer.
IV. Damaged Items: All Products, which have been damaged during shipping and are to be returned to ReviveMed Pharmaceuticals, must be accompanied by a signed invoice.
V. Terms of Return Policy: If any shortage or damage is discovered, notify carrier at once for exceptions on freight bill or inspection report. Damage or shortage via parcel post, must notify shipper at once within 72 hours that it was received. Credit will be issued only on items that were listed on the RETURN AUTHORIZATION FORM.
- All products considered for return must be reported within 5 working days of receipt. Credit will be issued based upon the actual purchase price. ReviveMed Pharmaceuticals will use fair and equal judgment in their right to approve or deny any RETURN AUTHORIZATION. All returns or destructions of product may be subject to a RE-STOCKING FEE.
VI. Returns are to be sent to:
ReviveMed Pharmaceuticals
5180 Fox St., Ste 11
Denver, CO 80216